Shipping & Returns Policy – Eidon Swimwear
Shipping Information
Processing Time:
Orders typically ship within 1-3 business days (excluding weekends/holidays). During peak seasons, processing may take 3-5 business days.
Shipping Methods:
- Standard Shipping: 3-7 business days ($5.99)
- Express Shipping: 2-3 business days ($12.99)
- Free Shipping on orders over $75 (US only)
International Shipping:
Available to most countries with delivery times varying by destination (7-21 business days). Customers are responsible for any customs fees.
Returns & Exchanges
Return Policy:
We accept returns within 30 days of delivery. Items must be:
- Unworn, unwashed and undamaged
- In original packaging with tags attached
- Accompanied by original receipt
How to Return:
- Complete the online return form
- Pack items securely
- Ship to our returns center
- Allow 5-7 business days for processing
Refunds:
- Issued to original payment method
- Processing time: 5-10 business days after we receive return
- Original shipping costs are non-refundable
Exchanges:
We currently offer size exchanges only. Please contact customer service to initiate an exchange.
Important Notes
- Final sale items cannot be returned/exchanged
- Swimwear must be tried on over underwear for hygiene reasons
- We recommend using tracked shipping for returns
- Damaged/defective items will be replaced at no cost
For any questions about your order, please contact our customer service team through our website. We’re happy to help!